====== Troubleshooting ======

===== The door hangs as soon as it starts =====
Wrong Start-up Directory in SCFG, for example ''../lord4'' instead of ''../xtrn/lord4''. It is relative to ''/sbbs/ctrl''.

===== Blank screen and a blinking cursor; LORD shows "HOLD ON.." and nothing after it =====
The door or IGM only talks through a FOSSIL driver and none is loaded. Add ''fossil.com'': the global ''EMUSETUP.BAT'' ([[dosemu2#the_fossil_driver|the FOSSIL driver]]), or ''PreCommands'' for the Linux version ([[linux_version#dos_igms_from_linux|DOS IGMs from Linux]]).

===== A door says someone is already playing, or won't start for a while =====
A caller dropped carrier and the door left its "in use" file (The Pawn Shop: ''LOCKFILE.DAT''; BRE: ''INUSE.FLG''). When nobody is in the door, delete the file. For LORD itself, lordcfg's player editor clears stuck "on now" flags.

===== The door can't find the drop file =====
The drop file is placed in the start-up directory, or the door's config points at a Linux path. Set **Place Drop File In: Node Directory**, and point the door at ''D:\''.

===== The door's setup program shows nothing =====
It was run with the BBS settings, whose virtual COM1 hides the local screen, or from a script. Run it with ''de'', which uses ''dosemu-local.conf'', from a real terminal.

===== Files can't be written; the game says it can't open a file =====
The door's files belong to another user. ''chown -R'' them to the user the BBS runs as.

===== A prompt seems to ignore a key =====
Some prompts need Enter after the letter (TradeWars' X to exit; EC's graphics question).

===== A player gets a new character instead of their old one =====
Players are matched by the drop file's real name. Check what the BBS sends with ''lord -d <drop file> -i'', and the "BBS real name" field in the player editor.

===== A killed player stays dead after editing =====
Set their hit points as well as turning Dead off (newer lordcfg versions do this for you).

===== The bank transfer limit doesn't change =====
The key is ''MaximumTransferAmount''; a ''MaxTransferAmount'' line is ignored (see [[game_options]]).

===== Logs =====
^ Log ^ For ^
| ''/sbbs/node<n>/dosemu_boot.log'' | DOS doors. |
| ''error.log'' in the game directory | The game and its IGMs. |
| ''igmnode<n>/dosemu_igm.log'' | DOS IGMs from the Linux version. |
| ''lady.log'' | LADY scripts, with ''-debug''. |
| ''journalctl -u sbbs'' | Synchronet itself, on systemd. |